Shipping policy
Welcome to Artificial Dreams Apparel's Shipping Policy. We appreciate your interest in our products and aim to provide a smooth and transparent shipping process. Below you will find detailed information about our shipping practices, timelines, and policies. Please review this policy carefully before making your purchase.
Production Time:
All our products are made to order through our partnership service. This ensures that each item you purchase is freshly created just for you. Due to the nature of on-demand printing, it takes approximately 2-8 days for products to be manufactured and ready for shipping. The production time is dependent on the product type and quantity. It takes 1-3 days for the purchase to be processed and reach fulfillment. Estimated time of delivery is shown on the site and at checkout.
Shipping within the United States:
At this time, we are able to ship products only within the United States. We are working diligently to expand our shipping capabilities in the future.
Shipping Rates and Delivery Estimates:
Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. At checkout, you will be presented with the best available shipping options based on the items in your cart. Delivery estimates are provided by our shipping partners and will be displayed during the checkout process.
Standard Shipping:
- Delivery typically takes between 3-7 business days after the order has been produced and shipped.
- Tracking information will be provided via email as soon as your order ships.
Expedited Shipping:
- Expedited shipping options are not available at this point in time. It will be added in the future.
- Delivery times and costs for expedited shipping will then be displayed at checkout.
Shipping Delays:
While we strive to meet all quoted delivery times, occasionally, shipments may be delayed due to factors beyond our control, such as weather conditions, shipping carrier delays, or high demand. We appreciate your patience and understanding in these situations.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey to your doorstep.
Address Accuracy:
Please ensure that your shipping address is accurate and complete before submitting your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, we will contact you for an updated address and the shipment will be subject to additional shipping fees.
Lost or Damaged Packages:
If your package is lost in transit or arrives damaged, please contact us immediately. We will work with the shipping carrier to initiate a claim and expedite a resolution, which may include a replacement or a refund.
Contact Us:
For any questions or concerns regarding our shipping policy, please contact our customer service team. We are here to assist you and ensure a positive shopping experience.
artificialdreamsapparel@gmail.com
Thank you for choosing Artificial Dreams Apparel. We look forward to serving you!
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